With a strong foundation in the property industry, Cyan specialises in client communication, administration and coordination, and brings accuracy and attention to detail to the role of Contracts Administrator at Mercer & Cooper.

Cyan coordinates each client’s journey from the initial Expression of Interest through to building approvals and handover to Build Support. That means working closely with clients, builders, solicitors, brokers and certifiers to keep each stage progressing and to ensure everyone understands their responsibilities.

Experience across important property matters has given Cyan a practical understanding of the property process and of how much depends on keeping every detail on track. Purchasing property can involve many moving parts, so Cyan takes pride in keeping information, documentation and deadlines organised from start to finish.

For Cyan, a successful client experience comes down to clear communication, organisation and making sure clients always know what is happening next. The focus is on making the process as clear and straightforward as possible, with consistent support and communication along the way: keeping the details moving, answering questions and giving clients confidence throughout their property journey.